Shipping rates & Policies

Yes, we can deliver our products almost worlwide.

Except for a special offer or preorder season, all orders are processed within 24-72 hours of being placed. Orders received on Friday (from 13:00pm UTC+1) Saturday and Sunday will be processed by close of business Tuesday

In a preorder season, we will notify to you in our Online Store when we will be shipping the products. This date is estimated and may be subject to change. In this case, we will communicate it properly.

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the order when all products are available.

Our warehouse will be closed on the following days of the 2019 calendar:

• 1 ene. 2019:
• 18 mar. 2019 - 19 mar. 2019
• 15 abr. 2019 until 19 abr. 2019
• 1 may. 2019
• 17 may. 2019
• 14 jun. 2019
• 15 jul. 2019
• 25 jul. 2019 - 26 jul. 2019
• 15 ago. 2019 - 16 ago. 2019
• 9 sept. 2019
• 11 oct. 2019
• 11 nov. 2019
• 6 dic. 2019
• 23 dic. 2019 until 31 dic. 2019

In case when the product is not available. We can offer to you the option of make a refund of the product price or cancel your order. In this case, we will notify you via e-mail. Please make sure to add us to your address book so that you may receive a confirmation email (store@corvusbelli.com).

All virtual items are delivered as soon your order is paid. You will be receiving an email with the codes you've purchased. Please make sure to add us to your address book so that you may receive a confirmation email (store@corvusbelli.com and noreply@corvusbelli.com).

All virtual codes are inmediately available in our Official Tournament Manager

The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered.

Shipments within Spain are handled by MRW and take 24h to arrive after dispatch. Russian and Serbian shipments will be handled by Postal Courier and take between 10-30 days to arrive. You can make a reclamation after 30 days. The rest of shipments will be handled by DHL and take between 3-10 days to arrive depending on the country of delivery.

Yes, we offer to you a tracking number when your order is shipped. The only exception are the orders that contains only virtual items (Virtual Tournament Codes for Organized play)

Generally we do not offer free shipping. But sometimes we make special offers that includes free shipping.

Yes, the conditions must vary from offer to offer. Generally, the free shipping is available for order with a minimal ammount.

We charge value added tax in every country in the European Community except those regions in Spain that are excluded:

• Canary Islands
• Ceuta
• Melilla

Corvus Belli does not take charge of the customs expenses of each country, therefore, they are borne by the client.